Frequently Asked Questions
Do you take reservations?
We currently do not offer reservations at The Market, and instead seat and serve all parties on a first-come, first-serve basis.
Can I arrive early to save a spot for the rest of my party?
Due to the smaller nature of our restaurant, we need to prioritize seating guests who have complete parties. During the breakfast and lunch service, we ask that all members of your party be present before ordering and sitting down. During dinner service, we are happy to check you in on the waitlist if you’re the first to arrive, but will wait until your entire party is complete before seating you with a server.
Do you accommodate larger parties?
While we are a smaller restaurant, we do our best to accommodate larger parties. We cannot guarantee that large parties will be seated together, but we will try our best! During morning service, we ask that all members of your large party be present before ordering and taking a seat. During evening service, we institute a 20% gratuity on parties of 6 or more, and kindly refuse individualized/split check payments. If you have a party of 10 or more, please email us at info@themarketkc.com, and we can help you find the best time to bring your party in!
What is the cut-off time for catering orders?
Catering orders can be placed roughly 48 hours or more in advance for pick-up in-store. The cut-off for ordering is 3PM for two days in advance (i.e. 3pm Wednesday for a Friday morning pickup). If you have specific questions about your catering order, please email catering@themarketkc.com or call 913.329.8000
Can I come and get a coffee after 3pm?
Yes, we offer counter service after 3pm for our coffees and pastries. After 3pm, we offer tableside service in our dining room and covered patio. You are more than welcome to enjoy your coffee on our north patio facing the park. Or we are more than happy to seat you and have a server take care of you as well.
What is The Market’s Return Policy?
We are generally pretty flexible on returns, but here are the guidelines:
- to receive a full refund, the original receipt or gift receipt must be presented within 14 days of purchase
- returned items must be in original condition
- refunds will be issued to the original form of payment or to a gift card for gift returns
- items not available for refund include: vintage items and Grab & Go food items
What’s the best way to reheat Grab & Go food items?
Our signature black and gold container bottoms are microwave and oven safe. All sides and entrées are fully cooked. Just reheat and enjoy!
SIDES: Preheat oven to 350 degrees. Remove lid and heat for 8-12 minutes (until hot)
ENTRÉES: Preheat oven to 350 degrees. Remove lid and heat for ~10-20 minutes (until hot)
Fish Entrées: ~10 min
Heartier Meat Entrées: ~15-20 min
Pasta Entrées: ~15-20 min
QUICHE: Preheat oven to 375 degrees. Cut quiche into slices and place on a baking sheet 1-2 inches apart. Bake on center rack of oven for 12-20 minutes, or until heated through.